If you’ve been reading my blog recently you will know that I am now a domain registrar but if you look back before that time I’m going to give you the whole story!
I hold the ownership of 2 domains for my company Beaconsfield IT. These domains are notovanus.net and beaconsfieldit.net. Through these domains my company sells hosting, web design, graphics design, SSL certificates & domain names.
beaconsfieldit.net was registered through “IntaServe AU” who resells through “Domain People, Inc” – / Credit to IntaServe they respond to support requests, Unfortunately they got no more response than I did. /
notovanus.net is registered through “Media Temple” who resells through “Tucows” (as) “OpenSRS” – / Who transferred within A day! /
About 5 weeks ago we transferred ALL of Beaconsfield IT’s clients INCLUDING Beaconsfield IT to a new (Dedicated) cloud server (mirror VPS – Rackspace). In this time some (very few) clients experienced some lag (of up to 12 hours) accessing their websites as their DNS records were transferred to the new servers IPs.
99% of our clients transferred without any strange interruptions or email bounces. Unfortunately “beaconsfieldit.net” has not transferred – We updated the DNS settings the day before all our clients and yet it is still pointing at the old server (ns1.mediatemple.net, ns2.mediatemple.net). The records have valid names and IPs entered yet having now been 5 weeks they have not transferred.
At this point I started to get annoyed. I contacted the registrar (after trying several different configurations) who did not reply, I contacted the reseller who told me they were contacting the registrar I have received no reply. So I became an accredited registrar because A) I wanted my domain to work; B) I didn’t want other people to have to go through this pain!
I then entered a transfer request with my new registrar (OpenSRS). I received the email confirmation link entered my domain key (and Unlocked my domain). Now OpenSRS reports they are waiting for Remote Registrar.
Oh boy this is so much fun! Please don’t try it at home kids!
With any luck beaconsfieldit.net will be back within the next week and all will be sorted. Fingers Crossed!
Temporary Solution: http://bit.ly/ap0og8 /OR/ http://bit.ly/aBfh8b